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Ethics & compliance

CAPTiX code of ethics, anti-corruption policy, data security principles and whistleblowing channel.

Our commitment

At CAPTiX, integrity is the foundation of our business. We are committed to conducting all our activities in a lawful, ethical, and socially responsible manner. This policy outlines the core principles that guide our employees, contractors, and partners. We aim to protect the interests of our customers, shareholders, employees, and the industrial ecosystem we serve.

The elements of our ethics and compliance program:

Code of Ethics & Business Conduct

This Code of Ethics & Business Conduct outlines the fundamental principles and values that guide CAPTiX in its daily operations. It applies to all employees, contractors, consultants, and agents acting on behalf of CAPTiX.

Compliance with laws — CAPTiX is committed to full compliance with all applicable laws and regulations in Poland and the European Union. Employees must respect the legal framework of the jurisdictions in which we operate, including but not limited to labor laws, competition laws, and data protection regulations (GDPR).

Honesty — we communicate openly and truthfully with our clients, partners, and colleagues.

Conflict of interest — employees must avoid situations where their personal interests conflict, or appear to conflict, with the interests of CAPTiX. Any potential conflict must be immediately disclosed to the Compliance Officer.

Fair competition — we compete vigorously but fairly. We do not enter into anti-competitive agreements or discuss pricing/market allocation with competitors.

Respect and non-discrimination — CAPTiX fosters a workplace free from discrimination and harassment. We treat everyone with dignity and respect, regardless of race, gender, religion, age, disability, or sexual orientation.

Anti-Corruption & Anti-Bribery Policy

Zero tolerance — CAPTiX maintains a zero-tolerance approach to bribery and corruption. This policy complies with relevant Polish anti-corruption laws and international standards.

Prohibited actions:

Gifts and hospitality:

SaaS Security & Data Integrity Principles

Data protection (GDPR) — as a provider of SaaS solutions for the industrial sector, CAPTiX acts as a Data Processor for its clients. We commit to:

Intellectual property — every employee acts as a guardian of CAPTiX's Intellectual Property (source code, algorithms, trade secrets). Unauthorized disclosure is strictly prohibited. We respect the IP rights of our clients regarding their operational data. CAPTiX does not claim ownership of Client Data unless explicitly agreed otherwise for the purpose of service improvement (e.g., anonymized aggregation).

Cybersecurity — employees must adhere to strict security protocols, including:

Whistleblowing Policy (Reporting Violations)

In compliance with the EU Directive 2019/1937 and relevant Polish regulations, CAPTiX guarantees a safe and confidential channel for reporting suspected misconduct.

What can be reported? Reports may concern, but are not limited to:

Protection against retaliation — CAPTiX strictly prohibits retaliation against any whistleblower who reports a concern in good faith. "Good faith" means the individual reasonably believes the information is true. Retaliation (firing, demotion, harassment) is a serious disciplinary offense.

Confidentiality — the identity of the whistleblower will be protected and disclosed only to authorized personnel involved in the investigation, or where required by law.

Reporting channels

Reports go directly to compliance@captix.eu and are handled confidentially, without retaliation against good-faith reporters.

Where did the incident take place?

When (approximately) did the incident occur / how long did it last?

If you do not know their identity, provide other information useful for their identification.

How did the incident occur / what was the offender(s) operating mechanism?

Why did the incident occur, what might have been the motive of the offender(s)?

What tools (including electronic, e.g. systems) were used?

Indicate people who can confirm the incident happened, witnessed it, or otherwise have a connection to the violation.

Do you wish to provide any additional information to help clarify the case?

Name

You do not have to fill in this box. Please note, however, that your data:

  • are confidential,
  • will enable us to keep you informed of the investigation and its outcome,
  • may help us clarify the case.